Balincourt proudly designs bags made from the finest quality materials that are constructed to last for a long time. Your satisfaction is greatly important to us, in the event that you have an issue with a defect in material or workmanship, within 12 months of purchase, we will repair any and all manufacturing defects or replace it with a new bag in as timely a period as possible. And naturally, we will cover the postage to ship it back to you.
Our leather bags are made with natural, untreated vegetable tanned leather. This means each skin is unique in its own specific colouring, markings, and lines, and the surface is susceptible to scratching. Variations in surface and scratching are not viewed as defects.
The warranty applies to products used under normal conditions and for the purpose intended and does not apply to damage caused by normal wear and tear, or neglect.
Faults presented within the first year of use will be considered and addressed as soon as possible.
Balincourt product guarantee is valid for one year after purchase date.